Your one stop destination to manage your smartfren world, get special deals, rewards, rejeki & more.
Easy Account Management
i. Check balance, top up, scan voucher data, or buy data packages with cashback specially for you.
ii. Manage all your Smartfren numbers in one place
iii. Get special plans, packs, add-ons and entertainment boosters.
iv. Enjoy multiple payment options, including your pulsa balance, Simobi +, Sinarmas VA, OVO, GoPay, ShopeePay, DANA, BCA VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, & credit/debit cards.
v. Choose to auto renew plans and save more.
vi. We have the new look! Easily find all your digital needs in a swipe. We make it easy for you to top up your balance or buy packages with recommendations that tailored to your needs.
More Rewards
i. Join Rejeki WOW (Treasure Hunt Season 2). Sail out, explore islands, find daily treasures, open treasure chests, and win more grand prizes.
ii. Earn/redeem SmartPoin or exchange with Cashbac app.
iii. Play mini games, get badges, exchange for fun activities & vouchers.
Access to Indonesia’s 1st & only Digital SIM (eSIM)
i. PowerUP your super phone now without a physical SIM card
ii. Special packs available for iPhone XR, XS series, 11 & above series, Samsung Galaxy S20 Series, Samsung Galaxy Fold, Samsung Galaxy Z Flip, & Samsung Galaxy Note20 Series, etc
Get Support / Share Feedback
Get peace of mind as you self service with the help of FAQs, or get real time support when you need it.
Also, we love your feedback to help us improve.
For any additional query/support/feedback/suggestion, please contact us via Support section in app or
i. Call: 888 (from smartfren) or 08811223344 (others)
ii. Email: customercare@smartren.com
iii. Instagram/Twitter: @smartfrencare
